Testimonials

“Having successfully won the contract from leading competitors, they managed to retain the contract for a further 3 years. Office Zone instigated an on line ordering service with next day delivery to the desk which has meant that we don't have bulk purchases or storage issues. There are rarely back order delays and this has helped give staff the confidence to rely on the service without the need to hoard stock. Over the years the contract manager has helped drive down our annual cost which are in excess of £500,000.�

“The service provided is helpful and courteous with all the usual benefits, but more importantly, Office Zone is prepared to “go the extra mile� and nothing is too difficult for them.

They operate a “human� customer service system (as opposed to a computerised voice) with known and knowledgeable account representatives available by telephone or e-mail whenever required.

In addition to the human element, clients find the online ordering and reporting system to be simple to use.�

“Office Zone have provided an excellent next day delivery service for standard products and have worked with the college to provide a value for money service. Staff are very helpful and always available to provide help and assistance in sourcing non standard products. The account manager often visits site to make ensure everything is satisfactory�

This shows a commitment to not only "client satisfaction" but also "client delight" and we both know that delighted clients create better value business.